Privacy Policy of www.platformcrm.com

This Application collects some Personal Data from its Users.

Policy summary

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Analytics collected directly, Google Analytics

        Personal Data: Cookie and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: Address, Company name, Country, Email, First Name, Last Name, Phone number, State and ZIP/Postal code

        Mailing List or Newsletter

        Personal Data: Email

    • Handling payments

      • Stripe

        Personal Data: Various types of Data

    • Infrastructure monitoring

      • Bitbucket

        Personal Data: Various types of Data

    • Managing email addresses and sending messages

      • Mandrill

        Personal Data: Email and Usage Data

    • Registration and authentication

      • Direct registration

        Personal Data: Address, City, Company name, Country, Email, First Name, Last Name, Password, Phone number, State, Username and ZIP/Postal code


Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may concern the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.



Contact information

    • Data owner

      The Cold Turkey Group, privacy@platformcrm.com

Full policy

Data Controller and Owner

The Cold Turkey Group,
privacy@platformcrm.com


Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookie, Usage Data, First Name, Last Name, Phone number, Company name, Address, Country, State, Email, ZIP/Postal code, Username, Password and City.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.
The Personal Data may be freely provided by the User, or collected automatically when using this Application.
Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.
Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.


Mode and place of processing the Data

Method of processing

The Data Controller processes the Data of Users in proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Conservation Time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request the Data Controller for their suspension or removal.


The use of the collected Data

The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: Analytics, Infrastructure monitoring, Contacting the User, Registration and authentication, Managing email addresses and sending messages and Handling payments.

The Personal Data used for each purpose is outlined in the specific sections of this document.


Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Analytics collected directly (This Application)

    This Application uses an internal analytics system that does not involve third parties.

    Personal Data collected: Cookie and Usage Data.

    Google Analytics (Google)

    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookie and Usage Data.

    Place of processing: USA – Privacy PolicyOpt Out

  • Contacting the User

    Contact form (This Application)

    By filling in the contact form with their Data, the Users authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    Personal Data collected: Address, Company name, Country, Email, First Name, Last Name, Phone number, State and ZIP/Postal code.

    Mailing List or Newsletter (This Application)

    By registering to the mailing list or to the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after performing a purchase.

    Personal Data collected: Email.

  • Handling payments

    Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

    Stripe (Stripe Inc)

    Stripe is a payment service provided by Stripe Inc.

    Personal Data collected: Various types of Data.

    Place of processing: USA – Privacy Policy

  • Infrastructure monitoring

    These services allow this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
    Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.

    Bugsnag (Bugsnag Inc.)

    Bugsnag is a monitoring service provided by Bugsnag Inc.

    Personal Data collected: Various types of Data.

    Place of processing: USA – Privacy Policy

  • Managing email addresses and sending messages

    These services make it possible to manage a database of email contacts to communicate with the User via email.
    The services are used to collect data concerning the date and time when the mail is viewed by the User, as well as when the User interacts with incoming mail, such as by clicking on links included in the email.

    Mandrill (The Rocket Science Group, LLC.)

    Mandrill is an email address management and message sending service provided by The Rocket Science Group, LLC.

    Personal Data collected: Email and Usage Data.

    Place of processing: USA – Privacy Policy

  • Registration and authentication

    By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
    Depending on what is described below, third parties may provide registration and authentication services.
    In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.

    Direct registration (This Application)

    The User registers by filling out the registration form and providing the Personal Data directly to this Application.

    Personal Data collected: Address, City, Company name, Country, Email, First Name, Last Name, Password, Phone number, State, Username and ZIP/Postal code.


Further information about Personal Data

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

    The Personal Data collected to complete the payment may concern the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.


Additional information about Data collection and processing

Legal Action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

Additional Information about User's Personal Data

In addition to the information in this privacy policy, this Application may provide the User with contextual information concerning particular services or the collection and processing of Personal Data.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time at its contact information.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “do not track” requests.
To understand if any of the third party services it uses honor the “do not track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request the Data Controller to erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.


Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third party services employed in this Application ), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers to.

Data Processor

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Application Owner, or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The hardware or software tool by which the User Personal Data is collected.

Cookie

Small piece of data stored in the User's device.


Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy is solely about this Application.